Terms & Conditions

1. General Information

This website, www.smokeyyard.co.uk, is operated by SMOKEY YARD LTD, registered in England under company number 453341314, with headquarters at 133 Brockley Rise, SE23 1NJ. By using this website and purchasing products from us, you agree to these terms and conditions.

For any questions or feedback, please contact us at:

Email: info@smokeyyard.co.uk

2. Products

All products sold on our website are subject to availability. We strive to ensure that descriptions and images are accurate; however, we cannot guarantee that the display of colors or details on your monitor will be entirely accurate.

The products sold on www.smokeyyard.co.uk are intended for personal use only and not for resale. Any unauthorized resale or distribution of our products is prohibited.

3. Orders

By placing an order, you confirm that you are over 18 years old and legally capable of entering into binding contracts. Once you submit an order, you will receive an email confirming the details of your order.

We reserve the right to refuse any order placed with us. In the event of a cancellation, we will notify you by email or phone.

4. Pricing and Payments

All prices are listed in British Pounds (GBP) and include VAT where applicable, unless otherwise stated. Prices are subject to change without prior notice; however, the prices listed at the time of order submission are final.

Payments are accepted through secure payment methods. Your payment information will be processed securely and will not be stored on our servers.

5. Collection

All orders are available for pickup only, and customers can select from specific pickup dates provided at checkout. We aim to have your order ready by the selected date. You will receive a notification confirming the date and location for collection.

6. Returns and Complaints

If you believe the product you received does not meet our standards, you may request a return or refund within 48 hours of pickup. The product must be in its original condition and packaging. To initiate a return, please contact us at info@smokeyyard.co.uk. Return arrangements are the responsibility of the customer.

7. Account Creation

When shopping on our website, you have the option to create a user account, where you can access your order history, track current orders, and manage your preferences. By creating an account, you agree to the processing of your personal data in accordance with our Privacy Policy.

8. Newsletter and Marketing Communication

By subscribing to our newsletter, you agree to receive information about our products, promotions, and discounts via email. You may opt out of marketing emails at any time by clicking the unsubscribe link in each newsletter or contacting us at info@smokeyyard.co.uk.

9. Cookies

Our website uses cookies to improve your user experience and analyze traffic. By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You may manage or refuse cookies through your browser settings.

10. Privacy Policy

Your personal data will be processed in accordance with our Privacy Policy, available on our website. By agreeing to these terms, you consent to our processing your data for order management and marketing purposes.

11. Changes to the Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time. We will inform you of any changes via email or notice on our website.

12. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising will be resolved in the relevant courts of England and Wales.