Privacy Policy

1. Who Are We?

This website, www.smokeyyard.co.uk (hereinafter referred to as the “Website”), is operated by SMOKEY YARD LTD, headquartered at 133 Brockley Rise, SE23 1NJ, United Kingdom (hereinafter “we,” “us,” “our”). We are registered in the United Kingdom under company number 453341314.

If you have any questions about this policy or how we handle your personal data, you can contact us at info@smokeyyard.co.uk.

2. What Personal Data Do We Collect?

When you use our website or make a purchase, we may collect the following types of personal data:

  • Contact Details: Name, surname, email address, postal address, phone number.
  • Payment Information: Payment card details or other payment methods (processed through secure payment gateways).
  • Order History: Information about your orders and products purchased.
  • Technical Data: IP address, browser type, operating system, access times, cookies, and other tracking technologies (more information on cookies below).

3. How Do We Use Your Personal Data?

We use your personal data for the following purposes:

  • To process and fulfill your orders.
  • To provide information or services you have requested (e.g., responding to inquiries or providing support).
  • To send marketing emails if you have subscribed to our newsletter (with an option to unsubscribe at any time).
  • To improve our website and services based on your preferences and usage.
  • To comply with legal obligations (e.g., retention of accounting data).

4. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing is necessary to complete your order.
  • Consent: If you have subscribed to our newsletter, we process data based on your consent, which you can withdraw at any time.
  • Legal Obligations: We process data to comply with our legal responsibilities.
  • Legitimate Interest: In certain cases, we process your data to improve our services or protect our business (e.g., ensuring website security).

5. With Whom Do We Share Your Data?

We may share your personal data with:

  • Third Parties: Providers who assist us in payment processing, order delivery, or other business services (e.g., courier companies).
  • Legal Authorities: If required by law or necessary to protect our rights.

We never sell or rent your personal data to third parties for marketing purposes without your consent.

6. How Long Do We Retain Your Data?

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by legal regulations (e.g., for accounting purposes).

7. Your Rights

Under the UK GDPR, you have the following rights:

  • The right to access your data.
  • The right to correct inaccurate or incomplete data.
  • The right to delete data if it is no longer necessary.
  • The right to restrict data processing.
  • The right to transfer data to another service provider.
  • The right to object to processing based on legitimate interest or for direct marketing purposes.
  • The right to withdraw consent for data processing if consent was given.

To exercise your rights, please contact us at info@smokeyyard.co.uk.

8. Data Security

We use appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, alteration, or disclosure.

9. Cookies

Our website uses cookies to improve your experience and to gather analytical data. Cookies are small text files stored on your device when you visit a website. We categorize them as follows:

  • Necessary Cookies: Essential for the proper functioning of the website. These cannot be disabled in our systems and enable core functions like login and payment processing. Without these, the website would not operate correctly.
  • Analytical Cookies: Allow us to analyze site traffic and understand how visitors interact with the website. These data help improve the user experience. All data are anonymized.
  • Preference Cookies: Remember your preferences (such as language or region) and allow us to offer more personalized services.
  • Marketing Cookies: Used to track visitors across websites to display relevant ads tailored to users’ interests.

Cookie Management
Most web browsers allow cookie settings to be managed, where you can adjust which cookies you allow or block. For more information on managing cookies, refer to your browser’s settings.

10. Changes to the Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We recommend regularly reviewing this page to stay informed about any changes.